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The responsibility of cabin crew in the event of a death on board is complex and well-regulated, considering the strict aviation standards regarding passenger safety and health. This responsibility involves managing the situation professionally and empathetically while ensuring the safety of everyone on the aircraft. Below are the main duties of cabin crew in such situations:


1. Identifying the Medical Emergency


If a passenger shows severe symptoms or loses consciousness, cabin crew are responsible for quickly assessing the situation. They are trained to check vital signs (breathing, pulse) and use the available medical equipment on board, such as the first aid kit or the automated external defibrillator (AED).


2. Alerting Medical Personnel


Cabin crew may request medical assistance from qualified passengers on board or contact, via the cockpit crew, a ground-based medical support center. These specialists can provide real-time guidance on interventions that can be performed on board. If necessary, the aircraft will make an emergency landing at the nearest airport.


3. Taking Life-Saving Measures


If possible, cabin crew must attempt to resuscitate the passenger using first aid techniques (chest compressions, artificial respiration) and the available equipment. If these measures are unsuccessful and death is unavoidable, the crew proceeds to manage the post-mortem situation.


4. Managing the Deceased


If a medical professional confirms the death, the cabin crew must follow standard

procedures. These include:

  • Isolating the Body: As much as possible, the deceased is placed in a discreet location to minimize the emotional impact on other passengers.

  • Preserving Dignity: The body is covered with a blanket, leaving the face uncovered if circumstances allow.

  • Recording Details: Cabin crew must document information about when the emergency was observed, the interventions applied, and the estimated time of death (if it can be determined).


5. Maintaining Calm


A critical part of the cabin crew's role is managing passengers' emotional reactions. They must communicate sensitively, providing clear information and reducing collective anxiety.


6. Reporting the Incident


After landing, the crew is required to inform local authorities (police, medical examiners) and the airline about the event. A detailed report must be completed, including all actions taken and relevant observations.


7. Collaborating with Authorities


After landing, cabin crew cooperate with authorities in transferring the body and providing additional information about the circumstances of the incident.


The Importance of Professional Training


Cabin crew undergo rigorous training for such situations, including simulations and first aid courses. Although rare, cases of death on board require a calm, efficient, and respectful response from the crew.


Conclusion


The responsibility of cabin crew in the event of a death goes beyond simply managing a medical emergency. They must carry out their duties with professionalism, empathy, and respect for all passengers involved, while adhering to standard aviation procedures.

 
 
 

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