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Updated: Dec 1, 2024

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The duties of a flight attendant begin the moment they board the aircraft and continue throughout the flight until deboarding. Their role is essential in ensuring the safety and comfort of passengers, and their responsibilities are divided into several stages:


1. Pre-flight preparation


Before passengers are invited aboard, flight attendants inspect the aircraft to ensure that all safety equipment is functional and properly positioned. They check emergency equipment such as first aid kits, life vests, fire extinguishers, and oxygen masks to ensure they are in working condition. They also inspect the cabin and restrooms to ensure that everything is clean and well-equipped. Additionally, they attend a briefing with the crew to discuss flight details, flight duration, possible turbulence, and weather conditions.


2. Welcoming passengers and safety instructions


As passengers board, flight attendants greet them, direct them to their seats, and assist with hand luggage. They also ensure the proper distribution of weight in the passenger cabin and make sure all luggage is stored correctly. After all passengers are seated, flight attendants begin the safety demonstration. This includes presenting emergency procedures and how to use safety equipment, such as seat belts, oxygen masks, and life vests.


3. Monitoring safety during takeoff, flight, and landing


Once the aircraft is prepared for takeoff, flight attendants must ensure that all passengers have fastened their seat belts, that tray tables are up, and that all items are securely stored. During the flight, they are responsible for monitoring passengers' well-being and maintaining order. In the event of turbulence, flight attendants ensure that safety measures are followed, instructing passengers to fasten their seat belts and return to their seats.


4. Cabin services and passenger comfort


In addition to safety, another important responsibility of flight attendants is ensuring passenger comfort. They provide cabin services such as serving drinks and meals according to company policies. Flight attendants respond to passengers' requests and offer assistance to those who need additional information, such as estimated flight time, destination temperature, or other flight-related details. They also ensure the well-being of children and assist elderly or disabled passengers.


5. Handling emergency situations


One of the most important roles of flight attendants is to be prepared to handle emergencies. In case of fire, cabin depressurization, technical issues, or medical emergencies, they are trained to act quickly and efficiently. They may provide first aid to passengers and collaborate with other crew members to resolve any issues that arise.


6. Landing procedures and deboarding


Flight attendants ensure that all passengers are prepared for landing by checking seat belts and tray tables. After landing, they provide clear instructions for deboarding and ensure that passengers retrieve all their belongings. After all passengers have deboarded, flight attendants re-check the aircraft to ensure no personal items have been left behind and that everything is ready for the next flight.


Conclusion


The duties of a flight attendant are complex and involve responsibilities related to both safety and passenger comfort. They must be well-prepared and capable of reacting quickly in unforeseen situations. Their role is vital for ensuring the safe operation of the flight and for creating a pleasant experience for all passengers.

 
 
 

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